Introduction

This Privacy Policy explains how https://tacniz.com/heal-lift-privacy ("Heal lift," "we," or "us") collects, uses, and shares information about you when you use our websites and mobile applications (collectively, the "Services"). It also covers interactions with our customer support team, social media engagements, and other forms of contact. This policy excludes subscription eligibility data processed on behalf of enterprise customers and partners (referred to as "Customer Data"), but applies to your use of the Services regardless of your subscription or account type.

We may update this Privacy Policy periodically. Changes will be indicated by the date at the top of this policy, and in some cases, we may notify you through additional means, such as website notices or emails. We recommend reviewing this Privacy Policy regularly to stay informed about our practices.

Information Collection

1.1 Information You Provide

• We collect information you share when you:
  • Create an account
  • Participate in interactive features
  • Fill out forms or surveys
  • Enter contests or promotions
  • Make purchases
  • Contact us via social media
  • Request customer support

Examples include your name, email, password, street address, payment details, feedback, survey responses, and other information shared through messages or the Services. Health-related information shared for feedback or support purposes is processed in line with its intended purpose.

1.2 Additional Data Collected Automatically

We automatically collect data when you use our Services, including:

1.2.1 Usage Data Information about features accessed, audios played, and time spent in sessions.

1.2.2 Transaction Details Information about purchases, returns, product details, pricing, and subscription periods.

1.2.3 Log Data Standard log files such as browser type, app version, access timestamps, pages viewed, IP address, and referring pages.

1.2.4 Device Information Details about the device used, including hardware model, OS version, unique identifiers, and mobile network information.

1.2.5 Call and Video Records Recordings of feedback or research calls with your permission.

1.2.6 Generated Data Information derived from collected data, such as approximated location from IP addresses, inferred gender from names, and predictions about future usage patterns.

1.2.7Cookies and Similar Technologies Data collected through cookies and web beacons.

1.2.8 Third-Party Sources Information from app stores, calendar services, and social media platforms (when authorized), as well as public databases and marketing partners.

Use of Information

We use collected data to:

• Provide and improve our Services, including troubleshooting and development.
• Process transactions and fulfill orders.
• Send service-related messages (receipts, notifications, etc.).
• Offer personalized content and advertisements.
• Analyze trends and monitor usage.
• Prevent fraud and enforce terms.
• Comply with legal requirements.
• Manage contests, promotions, and prizes.

Data Retention

We retain personal information only as long as necessary to fulfill purposes outlined in this policy or to comply with legal requirements.

Your Rights

You have the right to:

• Update account information.
• Deactivate your account (contact us at helo@heallf.com ).
• Opt out of promotional emails or push notifications.
• Request access to, deletion of, or corrections to your data.

Contact Us

For questions about this Privacy Policy, email us at helo@heallf.com.

By using our website and services, you agree to the terms of this Privacy Policy.